63ph Privacy Policy – Your Data, Handled with Care

When you register an account on 63ph, we collect personal information including your full name, date of birth, email address, mobile number, and preferred payment method details such as your GCash or Maya account reference. This information is necessary to verify your identity, process transactions, and comply with Philippine regulatory requirements under the Data Privacy Act of 2012 (Republic Act No. 10173). We also collect technical data automatically when you use our platform, including yourdevice type, operating system, browser version, IP address, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve platform performance for all Filipino players. We do not collect any information beyond what is reasonably necessary for the purposes described in this policy. All data collection practices are reviewed regularly to ensure they remain proportionate and lawful under applicable Philippine law.

The personal data you provide is used primarily to create and manage your 63ph account, process deposits and withdrawals through GCash, Maya, and other supported local payment channels, and verify your eligibility to use the platform. We also use your information to send you important account notifications, respond to support requests, and fulfil our legal obligations to Philippine regulatory authorities. Where you have given consent, we may send you updates about platform features, new game categories, or promotional information — you can withdraw this consent at any time through your account settings or by contacting our support team. We use technical and session data to monitor platform stability, investigate reported issues, and optimise the mobile experience for players across the Philippines. Your data is never sold, rented, or shared with third-party advertisers. Any sharing with service providers — such as payment processors or identity verification partners — is governed by strict data processing agreements that require those parties to handle your information in accordance with RA 10173.

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal information within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly and in accordance with the notification requirements under RA 10173. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. Once the retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. If you wish to request deletion of your account and associated data, please contact our support team and we will process your request in accordance with applicable legal requirements.

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or was collected unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our data protection team through the support channels listed on our platform — we will acknowledge your request within a reasonable timeframe and respond fully in accordance with the timelines prescribed by Philippine law. We are committed to making this process straightforward and accessible for all players in the Philippines. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered users through an in-platform notice or via the contact details associated with your account. The effective date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically so you remain informed about how we protect your information. If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please visit our FAQ page for guidance or reach out to our support team directly. Continued use of the 63ph platform after any update constitutes your acceptance of the revised policy.